OmniFlow answers every product question, recovers carts, and escalates to your team when it matters — 24/7, in any language, on any platform.
A customer has a question at 11pm. Your support desk is closed. They leave. That sale is gone — and you never knew it happened.
79% of consumers want an instant response. If your store can't answer in seconds, they buy from someone who can.
The average ecom store abandons $18 of cart revenue for every $100 earned. Most of it's recoverable with the right follow-up.
Repetitive "where's my order" tickets cost you time and money. 90% can be resolved automatically without a human touching them.
OmniFlow starts as the smartest chat widget your store has ever had. As you grow, unlock analytics, intelligence, a live inbox, and multi-channel alerts — all in one dashboard.
Answers product questions, handles objections, and guides buyers to checkout. Trained on your catalog. Live in minutes.
Suggests the right product based on the customer's intent, browsing behaviour, and real-time inventory — not just keywords.
Instant order status without support tickets. Customers get answers in under 3 seconds, any time of day.
Re-engages browsers who are about to leave. Personalised follow-up, incentives, and nudges that convert.
Conversion uplift, resolution rate, topic breakdown, and revenue attribution — all in a live dashboard updated every 10 seconds.
What are customers actually asking about? Topic clustering, sentiment trends, and weekly summaries your team can action.
When a customer needs a person, the conversation lands in your inbox instantly. Jump in, reply, and close — without switching tools.
Get notified the moment a handoff is requested — on your phone, via email, or WhatsApp. Never miss a conversation that needs you.
Every visitor who shares their details becomes a contact. Track their sessions, handoffs, and history — all linked automatically.
No developers needed. No six-week onboarding. Most stores are live on the same day they sign up.
Link Shopify, WooCommerce, or your platform via API. OmniFlow ingests your catalog, pricing, and stock levels in minutes.
Dial in your brand's tone, policies, and personality. The agent sounds like your brand — not a generic bot.
Paste one line of code on your site or connect via WhatsApp Business. Done. It's live and selling.
Monitor conversion uplift, topic trends, and handoff volume from your dashboard. The agent improves as it learns.
Most chat tools give you a transcript. OmniFlow gives you a business intelligence layer — so you know what's working, what's not, and what to do next.
See which conversations convert to sales, down to the session level. Know your chat-driven revenue number — not just chat volume.
Automatically groups what customers are asking about. If 200 people this week asked about sizing, your product page needs updating.
Is customer frustration rising? Are post-purchase questions spiking? Spot the signal before it becomes a review problem.
Human handoffs land in a shared inbox. Reply live in the dashboard or email the visitor directly — with full conversation history in view.
Get notified via SMS, email, or WhatsApp when a customer asks to speak to a person. Your team respond in seconds, not hours.
We went from losing sales every night to having our best month ever. The agent handles 90% of enquiries without us lifting a finger — including questions in French and German that we never could have answered before.
Setup took less than a day. By week two, it had recovered 47 abandoned carts — the ROI paid for itself in the first month. We've since added the intelligence add-on and now we actually know what our customers want.
We added OmniFlow to 6 of our agency clients in one week using the white-label dashboard. Each client thinks it's our own proprietary tool. The inbox and handoff alerts alone have become a key part of our retention pitch.
| Capability | OmniFlow AI | Human Rep |
|---|---|---|
| Availability | 24/7/365 | 8hrs/day, weekdays |
| Languages | Unlimited, instant | 1–2 max |
| Simultaneous conversations | Unlimited | 3–4 peak |
| Response consistency | 100% on-brand | Variable |
| Setup time | Same day | 2–4 weeks to hire |
| Monthly cost | From $97 | $2,000–$4,000 |
| Scales with traffic | ✓ Automatic | ✗ Hire more |
Start with the widget. Add what you need as you grow. Every plan includes a 7-day free trial.
All plans include a 7-day free trial. No credit card required to start. Questions? See the FAQ or email us.
OmniFlow is built to be white-labelled. Your clients log into your platform, see your logo, and never know who's powering it. You set the price. You keep the margin.
Your logo, your domain, your brand colours. Every client sees a product that belongs to you.
Each client has their own isolated credentials — SMS, email, WhatsApp. You control which features each client can access, and you upsell on your own terms.
Add OmniFlow to your retainer. Clients who use it see real results — which means they stay. And you charge whatever the market will bear.
We help you build your first three client deployments. After that, the process is repeatable in under an hour per store.
Start your free 7-day trial. No credit card. No developers. Just more sales.
7-day free trial · No credit card · Cancel any time · Setup in under 1 hour